myGov

myGov serves as a centralized platform, offering citizens a convenient single access point to avail themselves of a wide range of government services with 2.7M+ applications. With over 1.8K+ digitized services spanning 32 ministries, this platform has become the go-to destination for approximately 19.2M+ citizens, who can now effortlessly apply for services, track their applications, make online payments, and obtain certificates from anywhere, at any time. Furthermore, citizens have the opportunity to rate the services they receive, while also having the option to lodge grievances if a service is not provided.

2.7M+

Applications

1.8K+

Digitized services

19.2M+

Citizens Served

KEY DELIVERY AND INNOVATION

Digitizing thousands of services

Service Process Simplification

Service Builder to automate manual services to e-Service

Central Document Repository for the Citizen

AI based Chatbot

Central Citizen Profiling and Authentication Platform

Federated Identity Platform and Single-sign-on

Service Rating and Feedback Mechanism

Seamless, Plug-and-Play Integration with 35+ Different Systems

Dynamic Workflow Management