myGov serves as a centralized platform, offering citizens a convenient single access point to avail themselves of a wide range of government services with 2.7M+ applications. With over 1.8K+ digitized services spanning 32 ministries, this platform has become the go-to destination for approximately 19.2M+ citizens, who can now effortlessly apply for services, track their applications, make online payments, and obtain certificates from anywhere, at any time. Furthermore, citizens have the opportunity to rate the services they receive, while also having the option to lodge grievances if a service is not provided.
Applications
Digitized services
Citizens Served
Digitizing thousands of services
Service Process Simplification
Service Builder to automate manual services to e-Service
Central Document Repository for the Citizen
AI based Chatbot
Central Citizen Profiling and Authentication Platform
Federated Identity Platform and Single-sign-on
Service Rating and Feedback Mechanism
Seamless, Plug-and-Play Integration with 35+ Different Systems
Dynamic Workflow Management